Pictured above is the New Martinsville City Building featured in the West Virginia Municipal Calendar 2013 Month of September

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City Hall

191 Main Street
New Martinsville, WV 26155
Phone: 304-455-9120
Fax: 304-455-9123
Hours: 8am to 4:30pm Monday – Friday

I am the City Recorder and my office consists of the Recorder’s Office and the Utility Office. We handle all the daily financial transactions for all departments in the City. We maintain all accounts payable, accounts receivable, payroll, B & O tax, utility billing, building permits, city license, applications for employment, all benefits for employees, all tax payments and several other tasks. I am the “KEEPER OF THE RECORDS,” Charter, City Code Book, City Seal, minutes, resolutions, proclamations and other important documents.

My staff can provide general information and we are more than happy to direct you to the appropriate department as needed. Our jobs are to serve the Public.

I would like to welcome every one to the City of New Martinsville. We invite you to visit us. Please feel free to contact me.

PHONE: 304-455-9122

Bonnie S. Shannon
City Recorder


Melissa Thomas
Assistant Recorder
Accounts Payable mthomas@newmartinsville.com
Michelle Starkey
JoAnn Hommer
License & Tax Clerk/Receptionist

City Forms

  City License Police Contact Request
B&O Annual Form Beer License

Fire Department License Form

B&O Ouarterly Form Liquor License Page 1 Gathering Permit Application
Employee Application Page 1 Liquor License Page 2

Parade Permit Application

Employee Application Page 2 Liquor Page 3

Solicitation Permit

WV State License Decal License

Complaint Form

Forms may be printed out, filled in and turned in at City Hall

Utility Billing Office 304-455-9125

Jessica Riggenbach
Billing Office Manager jriggenbach@newmartinsville.com
Karla Kernan
Billing Clerk kkernan@newmartinsville.com
Kathy Miller
Billing Clerk

Pay & View Utility Bills Online

ACH Direct Payment Form

Pay Utility Bill

Click PSN to Pay Utility Bill

No charge to debit from your account

View Utility Bill

Rates and Fees

For customers who are signing for new service, come into the office and bring the following information:
Photo ID
Copy of lease agreement if renting
Copy of the deed stating ownership if buying
Plus the following Deposits:
Residential Electric


Business Electric


Residential Water


Business Water


When installing in water taps and sewer taps the rates are as follows:
Water Tap Fees:

Up to 1 inch


2 Inch 


3 Inch 


4 Inch


6 Inch 


Sewer Tap Fee  - $350.00

When paying by check if check is returned for non-sufficient funds there is a $25.00 NSF Fee.

Bills are mailed out on the last business day of every month and are due by the 20th of each month. If payment is delinquent there is a 10% penalty applied to the bill. Once customer is delinquent they will be considered in a termination status.

If customer fails to pay and services are discontinued for non-payment the following fees will be applied:

Reconnect Fee $15.00
Water Reconnect Fee $25.00

Building Department 304-455-9120

Joseph Hanna
Building Inspector

Building Permit Application

Building Permit Flood Plain Application

Building Permits

Street Department 304-455-9148

Lisa Todd
Gary Willey
Street Commissioner
Randall Moore
Assistant Commissioner

2017 and 2018 Holidays (Offices will be closed)

Thursday November 23rd Thanksgiving Day
Friday November 24th Thanksgiving
Monday December 25th Christmas Day
Tuesday December 26th Day After Christmas
Monday January 1st New Years Day  
Monday (third) January 15th Martin Luther King Jr's Birthday
Monday (third) February 19th Presidents Day
Monday (last) May 28th Memorial Day
Wednesday June 20th WV Day
Wednesday July 4th Independence Day
Monday (First) September 3rd Labor Day
Monday October 8th Columbus Day
Sunday November 11th Veterans Day
Thursday   November 22nd Thanksgiving Day
Friday   November 23rd Thanksgiving
Monday December 24th Christmas Eve
Tuesday December 25th Christmas Day
If a holiday fall on Saturday, the preceding Friday will be a holiday. If the holiday falls on Sunday the falling Monday will be a holiday.
In addition to the above holidays, all National, State and Municipal Election Days shall be observed.
City Offices will be closed for 2018 election days Tuesday May 8th and Tuesday November 6th 
Holiday List

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